CA10
Notifications
Navigate to Notifications tab.
Notifications refers to internal notifications only. You can set up notifications sets in system settings.
A. Select the type of notification set that applies, click it and the customer will be tied to the notification set.
Note: This is only internal notifications so only your team will oversee notifications for activity on this customer. At this point there is no external notification in razor from the dropdown list.
B. After changing the notification details, click Save.