/
Undo a Settlement

Undo a Settlement

This tutorial shows you how to undo a settlement. If you made a mistake on a settlement, you can undo the settlement, and make changes before resettling.

1.  Navigate to Recycling>Settlement.

The Settlements page will be displayed.

2.  From here, you can view all the orders by typing the order number using the Search bar. In the example, the order 10367 is searched for.

The selected order will be displayed.

Or

3.  Navigate to History tab.

You can see all settled orders.

4.  Check the box in the line item that you want to undo.

5.  Click Undo Settle at the top.

Or

6.  If you want to view the details of the order, you can click View

The order that you want to undo will be displayed.

7.  Click Undo Settle

A dialog box informing you that the status of the order will be turned into “received”, will be displayed.

8.  Click Yes.

You just undid the settlement.

9.  You can now go to Settlement, click Lot Number and change the Pricing, Price Type or any edit any Notes. Or if you want to apply a template, you can do that by selecting the required Pricing Template and click Apply.

10.  If the mistake was actually Weight related, you can go to Order and then undo Receive It and change the weights.

11.  Click Settlement Complete and then come back to the settlement page and resettle it.

This is how you undo a settlement.

Related content

Settle an Order Using the Initial View
Settle an Order Using the Initial View
More like this
Settle an Order Using Processed View
Settle an Order Using Processed View
More like this
How To Settle An Inbound Order
How To Settle An Inbound Order
More like this
Change an Item on a Sales Order that was Shipped Incorrectly
Change an Item on a Sales Order that was Shipped Incorrectly
More like this
Mark an Item not delivered on a Purchase Order
Mark an Item not delivered on a Purchase Order
More like this
Voiding Credit memos in the UI
Voiding Credit memos in the UI
More like this